I don't write these often. However, in this case, I talked to many companies whose prices are similar. The customer service answered my question correctly! They gave me many choices that suit my father, and after several round-trip emails, Yuwell delivered it. There is little pressure to buy, the product page is very good, they have knowledge and professional staff, which is lacking in many companies today.
I am going to the Thailand with my concentrator. I put down the device and the display is broken, so it needs to be replaced. I called the yuwell and before I arrived, they had fully charged the device to the hotel in there. Jame then made several email, one of them, and then said when it was delivered, and checked me and made sure everything was in order. Thank you!
When I found out that I needed 3 LPM of oxygen from the attending doctor, I imagined myself being hooked to a huge machine and tethered to my house connected to an oxygen concentrator, or dragging an oxygen tank on a cart. Distracted, I searched and consulted yuwell. I explained my situation, and the customer service replied to my message, providing many options and machines. It is a 3L oxygen generator, Bswell bos630, and its size and weight. I really like it, it's easy to use, and I am very satisfied with it at home.
I want to thank yuwell for the latest products. Their service is more useful and polite. I got it from a Google search, and I check pages and reviews to get product knowledge and ask purchase options. The customer service answered my question and "holding our hand" in a certain way throughout the process, and provided us with a variety of suggestions.
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